Refund and Returns Policy

1. Order Cancellation
   Customers may cancel their order within 24 hours of purchase for a full refund.

After 24 hours, cancellations are not guaranteed (order may already be in production).

2. Returns & Refunds Eligibility
   Contact us within 7 days of delivery to request a return/refund.

Accepted reasons:

Defective/damaged item (provide photos).

Wrong item shipped (our mistake).

Not eligible:

Buyer’s remorse (e.g., “I changed my mind”).

Incorrect address provided by customer (see Shipping Policy).

3. Return Process
   Email us at [lucky.24127@gmail.com] within 7 days with:

Order number.

Photos of the issue

If it approved, we’ll provide return instructions.

Refunds are processed within 5-7 business days after we receive the returned item.

4. Refund Methods
   Refunds are issued to the original payment method.

Processing times:

UPI/Bank Transfer: 1-3 business days.

PayPal/Credit Cards: 3-7 business days.

5. Non-Returnable Items
   Customized/personalized POD products (unless defective).

Items damaged by customer (e.g., washed incorrectly).

6. Partial Refunds
   If returning only part of an order, refunds exclude shipping costs.

Need help?

Contact us at {lucky.24127@gmail.com} for questions related to refunds and returns.